Fossil Encounters is part of Crystal Encounters
and is a family owned and operated business since 1989 run by Frank and Lynda Cheshire
of Mooloolah Valley, on Queensland's Sunshine Coast just north of Brisbane.
Post Office Box 6013, Mooloolah Valley. Queensland 4553 Australia.
Telephone. 0412 650 527
ALL OF OUR PRICES ARE IN AUSTRALIAN DOLLARS
OUR REFUND POLICY
Some of our fossils are heavy and oversize for Australia Post.
In these circumstances, we will need to consider freighting by courier.
We cannot estimate the cost of the courier charges as they vary as much as the destinations.
A wooden crate may also be required for shipping, this will incur an additional charge.
Our shopping cart calculates maximum $20 charge for postage, this will be deducted from the actual freight costs.
Please choose carefully, we do not normally give refunds
You can choose between a refund, exchange or credit where goods are faulty,
wrongly described, different from a sample shown to you or don't do what they are supposed to.
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